Please note: The best way to make sure we that recieve your inquiry is to use the support desk.

Product Support
Please use the support desk for all support, sales and other issues.

[ Click here for the Support Desk ]

Our Mailing Address:
Don Barrett
BIC Marketing
74 Ames St.
Massena, NY 13662
USA
Phone Numbers
Local 315.764.0024
Fax: 315.764-8467

Please Note:
- We do not provide telephone support but MAY contact existing clients if necessary.
- We do not accept telephone solicitations.
- Calls are only answered during business hours.

Email
Please submit a support ticket.

Business Hours

These are our general office hours.

Mon - Sat: 10am to 10pm EST.
Sun: Closed
Holidays: Closed

*We monitor and respond to support tickets and email requests daily.*

Generally:
- Critical Support Requests are handled immediately.
- Non-Critical requests may be responded to on the next business day.

Please Note:
- We are on Eastern Time